Returns Policy

1. Return Window:

• Customers have 21 days from the date of receiving their order to initiate a return.

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2. Eligible Items for Return:

• We accept returns for items that meet the following criteria:

  • Items must be in new, unworn, and unused condition.

  • Items must have all original tags and packaging intact.

  • Personalized, customized, or final sale items are not eligible for return.

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3. How to Initiate a Return:

• To initiate a return, please contact our customer service team at info@meltchildrensclothing.com. Provide your order number and a detailed reason for the return. Our team will guide you through the return process.

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4. Return Shipping:

• Customers are responsible for return shipping costs, unless the return is due to an error on our part, such as sending the wrong item or a defective product.

• We recommend using a trackable shipping method to ensure the safe return of the item.

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5. Refunds and Processing:

• Once we receive and inspect the returned item, we will process your refund within 5-7 business days.

• Refunds will be issued to the original payment method used during the purchase.

• Shipping and handling fees are non-refundable, except in the case of an error on our part.